1. The contract between us:

Normally, We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us.

2. Our right to refuse your order:

We reserve the right to refuse to accept your order for any reason including, without limitation and whether or not payment has been received by us. We will be responsible to refund the money to you after refusing the order in any case (If we have received the money from you in advance) 

One or more of the goods you ordered was listed at an incorrect price until agreed between you & us due to a misunderstanding.

If we do refuse your order we will notify you by e-mail and will re-credit to your account any sum deducted by us from your side as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.

3. Right for you to cancel your contract:

You may cancel your contract with us for the goods you order at any time up to the end of the fourteenth working day from the day after the date you ordered the goods. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty.

To cancel your contract you must notify us in writing.

If you have received the goods before you cancel your contract then you must send the goods back to our contact address at your own cost and risk.

As we manufacture all items on specifically ordered for your choice so they can only be returned if faulty or delivered in error.

4. Fraud prevention:

You agree that we may use Personal information provided by you in order to conduct appropriate anti-fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.

We will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.

5. Notices:

Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at:

6. Events beyond our control:

We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident

7. Community Guideline:

Our service sometime contain community features, like product review, blogs, and even posts. Your post may become public when you comment or post something through these features. We may but don’t always monitor our community features, so ultimately your become responsible for your interaction with other users. We advise please play fair and use appropriate judgements. MUGHAL IMPEX is not responsible for any loss or any kind of damage happen on this website while interacting with other uses, even with the people you meet in person or online through this website. You agree to take responsible precautions in all interactions with other users of this website. MUGHAL IMPEX will not take any responsibility in any dispute but may do so at its own directions. 

While posting comments on this website or any social media relevant to this website, you must abide by the use guidelines stated below. In case of violation of use guidelines, we reserve the rights to terminate your access to the services.

. No discriminatory or abusive material, no explicit content

. Posting sexually explicit material, no explicit content

. Make sure not to post any hateful or harassing post to anyone while using our website and social 

               media applications. 

. No hijacking, trolling or flame baiting

. No harm to minors, any usage of service which can be harm to minors is strictly prohibited

. No sending spam and junk E-mails. Spamming other members is not permitted

. No soliciting personal data. Members are not allowed to post any personal data from third party

. No illegal content. Advocacy of illegal or fraudulent content is not allowed and may be punishable by  


. No public posting of private conversation. 

. No breach of legal duty. Don’t post content that is in breach of any contractual or other legal duty 

               owed to a third party

. Don’t post content that in MUGHAL IMPEX sole determinations is objectionable or inhibits from any

               other person from using or enjoying the service or that may expose the company or our user to any 

               harm liability of any kind. 

If we determine you are violating user guidelines or otherwise have breached the terms, we may take actions to address the issue including but not limited to terminating your right to use the services, removing your user generated content, taking legal action against you which may cost you attorney fee or disclosing information to law enforcement agencies. We reserve the right to enforce or not enforce these community guidelines in our sole discretion, and they don’t create a duty or contractual obligation for us to act in any particular manner. 

7. Entire agreement:

These terms and conditions, together with our current prices, the prices agreed between us from time to time, delivery details, contact details and privacy policy, set out the whole of our agreement relating to the supply of the goods to you by us and except where you are dealing as a consumer:


All custom made orders are prepared and delivered according to customers demand.

As all custom made order goes with customer’s choice includes product material, Style, Colored, etc. So MUGHAL IMPEX does not take any responsibility in-case if customers refuse or dislike their orders after receiving it. MUGHAL IMPEX will not liable of any kind of return includes money or purchased products on all custom made orders. 

We assure you that we will provide you 100% best quality products according to your demand because we wish to make long-lasting and unbreakable business relationship with you and your esteemed organization. 

Thank you. 

We appreciate your business.